Typical Roles in a Call Centre – With Job Descriptions
Typical Roles in a Call Centre – With Job Descriptions
467.3K viewsMay 28, 2024
callcentrehelper.com
12 Key Call Center Metrics & KPIs To Drive Better Performance
2:56
12 Key Call Center Metrics & KPIs To Drive Better Performance
Feb 12, 2024
nextiva.com
20 Successful Call Center Strategies to Implement Today
20 Successful Call Center Strategies to Implement Today
Sep 11, 2020
hitachi-solutions.com
What is a Call Center? Everything You Need to Know
1:51
What is a Call Center? Everything You Need to Know
Dec 3, 2019
techtarget.com
What is call center stress and how to manage it (2026 guide)
What is call center stress and how to manage it (2026 guide)
Jun 29, 2021
timedoctor.com
10 key principles for managing call center operations - Time Doctor Blog
10 key principles for managing call center operations - Time Doctor Bl…
Oct 10, 2024
timedoctor.com
What is a call center? Definition, types, and how they work
What is a call center? Definition, types, and how they work
Apr 6, 2021
zendesk.com
Most Effective Call Center Bonus Structures
Aug 1, 2019
avoxi.com
3:56
Call Center Definition, Types & Importance
44K viewsJul 31, 2017
Study.com
2:25
What Does a Call Center Do?
Sep 2, 2020
ringcentral.com
1:58
Call Center CRM
25.4K viewsDec 11, 2012
YouTubeVoicent Software
3:30
Call Center Script
115.5K viewsJan 3, 2021
YouTubeCristine Asis
The Ultimate Guide to Call Center Training
Jun 19, 2024
verint.com
#1 Mistake Call Center Newbies Make When Taking Calls
311.7K viewsMay 24, 2021
YouTubeKwestyon
3:17
Mock Call Sample Recording: PART 1
131.7K viewsJul 17, 2020
YouTubeCristine Asis
16:49
THE CALL CENTRE | Omeleto
2.6M viewsApr 29, 2020
YouTubeOmeleto
3:41
BPO, Call Center, Contact Center: What's the Difference?
90.7K viewsAug 9, 2020
YouTubeKwestyon
1:28
If Call Center Employees Were Honest
4.2M viewsAug 13, 2015
YouTubeAs/Is
7:07
Customer service call center tips -Part 1
23.4K viewsAug 26, 2016
YouTubeFinelyRevealed
3:06
[PART 1/4] An Introduction To Call Center Outsourcing | Magellan Sol…
8.8K viewsJan 28, 2020
YouTubeMagellan BPO
13:59
How to Survive Your Call Center Training
1M viewsAug 31, 2020
YouTubeKwestyon
6:30
What Is Call Center Services International?
3.5K viewsSep 14, 2017
YouTubeCall Center Services International
38:01
Call Center Basics - Everything You Need to Know About Call Center …
5.7K viewsJun 23, 2018
YouTubeCall Center Training Tips
8:33
Workforce Management Basics for Call Centers
130.7K viewsSep 18, 2012
YouTubeIRENEWFM
16:33
Mock Call Sample Recording With Call Flow Guide: PART 1
2.8M viewsJul 19, 2020
YouTubeKwestyon
2:30
Contact Center vs Call Center: What’s the Difference?
18.1K viewsNov 23, 2020
YouTubeNextiva
1:55
Solution for call centers
103.8K viewsFeb 8, 2016
YouTubeSpitch
1:47
10 Steps to achieve customer service excellence
18K viewsOct 17, 2017
YouTubeContegris
8:59
Voice Lesson for Call Center Agents | the basics
114.4K viewsJul 8, 2021
YouTubeKwestyon
1:20
Call Center Management: Understanding Your Call Center D…
2.6K viewsAug 26, 2019
YouTubeServiceTitan Phones Pro
See more videos
Static thumbnail place holder