CRM Buyer

Oracle Reinvents How Generative AI Makes CRM Work Better

Oracle announced three significant artificial intelligence (AI) overtures with a heightened focus on CRM and service this week at Oracle CloudWorld in Las Vegas. On Tuesday, Oracle released details of ...
Zacks Investment Research on MSN

Salesforce vs. Oracle: Which Cloud Software Stock Has the Edge?

Salesforce CRM and Oracle ORCL are two of the biggest names in the cloud software market. Both companies offer powerful, ...
ZDNet

Oracle innovates with Social CRM

Oracle's innovative Social CRM product joins social networking with true enterprise features such as reliability, security management, and scalability. Given the different skill sets and perspectives ...
InfoWorld

Telephony@Work purchase to extend Oracle’s CRM software

Oracle Corp. looks to extend the capabilities of its CRM (customer relationship management) software through the purchase of Telephony@Work Inc., which the acquisition-hungry vendor announced Tuesday.
eWeek

Oracle SVP of CRM Products Outlines Integration Plans

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. After a dozen years spent building out Siebel Systems ...
ZDNet

Oracle introduces social networks to CRM

update SINGAPORE--Oracle launched on Monday two new products that it said will allow users to integrate social networks into their customer relationship management (CRM) system. The software vendor's ...
Destination CRM

Oracle Integrates CRM On Demand with Siebel

The chasm between on-premises and on-demand CRM got a little bit smaller this week, as Oracle released a prebuilt integration between its core on-premises Siebel CRM solution and its Oracle CRM On ...
CMS Wire

Oracle CRM On Demand 20 Offers Industry Specific Customer Experience Solutions

Oracle continues to snap at Salesforce’s heels in the CRM space, this time with an upgrade to its CRM on Demand product. Release 20 adds industry-specific functionality for the financial, automotive ...
Destination CRM

Oracle Answers CRM Critics

destinationCRM.com is dedicated to providing Customer Relationship Management product and service information in a timely manner to connect decision makers and CRM industry providers now and into the ...
CRM Buyer

Oracle Acquires Telephony@Work

Oracle has acquired Telephony@Work, an on-demand provider of IP-based software infrastructure for hosted contact center services. Telephony@Work provided much of the functionality in Oracle’s OnDemand ...
CMS Wire

#10c Oracle Announces CRM Support For iPad

One of the announcements that has caused some considerable interest at COLLABORATE 10 is that Oracle (news, site) is offering support for Siebel CRM for iPad. Combining Oracle’s REST API and Apple's ...