VodafoneThree has announced it is bringing 400 contact centre jobs back to the UK, contact centre jobs vodafonethreee ...
AI is marketed as a transformative solution for customer service and your contact centre is expected to evolve. anywhereNow ...
The Workforce Intelligence Revolution: From Managing People to Maximising Potential ...
This New Year's Eve strike by London Metropolitan Police contact centre workers and staff is a serious disruption ...
The UK's contact centre sector is set to open its doors and showcase achievements as part of the inaugural National Contact ...