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Verizon is reversing course after a controversial policy change drew criticism from consumers.

If you pre-order the Pixel 10a through Verizon, you'll get it for free when you open a new line.

Verizon has added on a step for customers wanting to unlock their fully paid-off devices by introducing a new waiting period ...

Verizon this week imposed a new roadblock for people who want to pay off device installment plans early in order to get their phones unlocked. The latest version of Verizon’s device unlocking policy ...

Following our report last week that Verizon is forcing people to wait 35 days for phone unlocks after paying off device installment plans, Verizon is apparently trying to eliminate the inconvenient ...

Verizon agrees its phone unlock process is frustrating and says it will provide relief, potentially ending the 35-day wait for paid-off phones. The post Verizon hears you: phone unlocks are maddening ...

Add Yahoo as a preferred source to see more of our stories on Google. The Verizon logo, as seen at a store in Washington, DC. - Credit: Kevin Carter/Getty Images A waiver issued Monday by the FCC ...

‘I tried exchanging it online. Verizon sent me a refurbished phone as if it were new.’ Wireless carriers advertise massive discounts on new iPhones, but a former cell phone carrier employee says the ...