An addition to the Spectrum® Construction Software, the Service Request center provides, on a single screen, access to all of the information required to handle a customer’s service request. A ...
Call center software has become increasingly sophisticated with AI-powered features and advanced integrations, so it pays to do your research before investing in a call center platform. Why outsource ...
Anna Baluch is a freelance writer from Cleveland, Ohio. She enjoys writing about a variety of health and personal finance topics. When she's away from her laptop, she can be found working out, trying ...
Dublin, Sept. 30, 2025 (GLOBE NEWSWIRE) -- The "Contact Center Software Market Industry Trends and Global Forecasts to 2035: Distribution by Type of Component, Type of Solution, Type of Service, Type ...
The best call center software is RingCentral, providing omnichannel functionality, helpful project management tools, and a range of advanced features like interactive voice response (IVR). RingCentral ...
eSpeaks host Corey Noles sits down with Qualcomm's Craig Tellalian to explore a workplace computing transformation: the rise of AI-ready PCs. Matt Hillary, VP of Security and CISO at Drata, details ...
Hewlett-Packard announced June 18 what it described as a “significant expansion” of its software and service portfolios as part of its overall strategy to help IT organizations improve data center ...
Architectures for software-defined data centers can address the need for flexibility and agility, but implementing them is difficult and calls for coordinating a host of complex features including ...
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