Laura wrote about e-commerce and Amazon, and she occasionally covered cool science topics. Previously, she broke down cybersecurity and privacy issues for CNET readers. Laura is based in Tacoma, ...

Back in 2018, when we used to attend conferences, I spoke to an audience of about 250 college and university presidents and provosts. In discussing America’s skills gap, I asked the assembled higher ...

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Salesforce.com is revamping its channel program by changing the criteria by which consulting partners qualify for advanced tiers and adding new training levels for specific technologies. The CRM ...

If there’s an overriding trend in the world of enterprise software lately, it’s democratization, as tools previously reserved for experts are put in the hands of average users. On Tuesday, ...

Salesforce and HubSpot are two of the most popular customer relationship management systems (CRM) giants, each promising the world when it comes to managing your customer relationships. Yet, they take ...