Salesforce.com has acquired help desk service provider Assistly for approximately US$50 million, the two companies announced Wednesday. Salesforce.com chairman and CEO Marc Benioff praised Assistly’s ...

Companies who have international customers can now do business in 39 additional languages and dialects at the Salesforce owned customer support service Desk.com. No, Desk.com pages don’t have a ...

Not content to rest on its laurels after its Dreamforce conference earlier this month, Salesforce has announced it has acquired Assistly, a customer service help desk that engages with users in real ...

Salesforce.com’s Desk.com service is about to add multilingual support to the cloud-based help-desk software, the company said Thursday. Beginning on June 6, Desk.com will have support for 39 ...

Salesforce has added an application hub to its Desk.com customer support app. Stocked with more than 50 partner apps, Salesforce said the hub is designed to be a one-stop-shop for SMBs looking to ...

Salesforce.com today announced the launch of Desk.com and Desk.com Mobile, new social help desk platforms specifically built for small and midsized businesses (SMBs). Built with social at its core, ...

Salesforce.com on Tuesday unveiled a new SaaS (software as a service) help-desk application called Desk.com that can reach end users through social networks like Facebook and Twitter. Desk.com, which ...

Salesforce.com’s Desk.com service is about to add multilingual support to the cloud-based help-desk software, the company said Thursday. Beginning on June 6, Desk.com will have support for 39 ...

GetFeedback.com has launched GetFeedback for Salesforce.com's Desk.com, an integrated customer feedback system for customer service and support. GetFeedback for Desk.com allows any company to collect ...

Salesforce.com today unveiled Desk.com, a new help desk platform with a focus on "a social and mobile world." The company said that Desk.com "enables businesses to deliver personal customer service by ...

Salesforce.com is well known for its interest in pursuing and promoting social and mobile platforms, and now it is continuing along those lines with the debut of Desk.com. Touted as "revolutionizing ...

Salesforce.com is working to make Desk.com, the customer service platform for small and medium businesses that it launched in January, more useful for global companies by announcing support for ...