Expect more attempts by tech companies to become outsourced vendors for hospitality companies. Resorts want to manage their labor costs tightly during the pandemic. Rather than run room service, ...

Like movie theaters or in-person shopping, hotel room service was already declining in popularity before the pandemic all but killed the practice completely. For years now, hotels have been steadily ...

Room service is a convenient dining option when staying at a hotel - especially when the dining room hours are limited. But ...

Room service has long been a hallmark of hotel luxury, but in today’s ultra-competitive hospitality landscape, some hotels are going off-menu and thinking outside the box. Perched high above Central ...

I was in the elevator heading up to my room at Hotel EMC2, a boutique hotel in downtown Chicago, when one of the hotel’s most popular staff members — Leo, a robotic butler — methodically cruised on in ...

You’ve been flying all day, stuck in crowded airports, distracting yourself from flight delays with a good Kindle read or the chance to clear out your inbox without interruption. By the time you get ...

Room service is there to make life more indulgent. Why get ready for a meal at a restaurant when your meal can be delivered right to your room? Apparently, it is not an uncommon feeling. Demand for ...

Rafael Tonon is an award-winning journalist, writer, curator, and researcher, covering food trends and the restaurant industry in Brazil and Portugal for Slate, The Washington Post, Epicurious, Atlas ...

These are some eccentric accommodations. “Diet” water, melted ice cream, blowfish and a guest’s fish catch cooked to order are a few of the unusual room service requests in Hotels.com’s inaugural Room ...

Effective Oct. 17, UAB Hospital changed the way patients receive their food during their stay. In an effort to create a better patient experience, pre-prepared and re-heated foods are out, freshly ...