Depending on how you deploy it, live chat on a company website can be a boon for business or a terrible calamity. For some, it’s like adding a crack team of ace deal-closers who contribute directly to ...

As consumers, we have come to expect instant gratification in this digital world. Why should buyers of legal services be denied the same? Incorporating a live chat service on your firm’s website ...

Online retail is an industry constantly changing to keep up with growing consumer demands for convenience. Customer service is one of the last areas that physical stores has previously held the ...

From AI chat to live chat, website chat features vary in value, effectiveness, and ease of integration with your existing platform. So who or what will you choose to represent you to potential clients ...

In a move to extend the reach of its Windows Live Messenger chat service, Microsoft today released some tools to add chat to Websites. Any Website can add a chat feature and tap into the 320 million ...

If you can’t spend the hours responding to customer questions, then you should check out ProProfs Live Chat. It’s a great system to manage customer communication without spending time directly ...

Chatbots could replace 1-800 numbers, and Facebook wants them on Messenger. But most businesses don’t have the resources or technical skills to build chatbots themselves. That’s why Facebook is ...

The Florida Keys & Key West tourism council has launched a new “live chat” communications tool on its www.fla-keys.co.uk website, enabling visitors to obtain real-time assistance from a live travel ...