In Aesop’s fable “The North Wind and the Sun,” the two forces of nature argue over who is stronger. To settle the debate, they test their power on a passing traveler by trying to remove his cloak. The ...

NEW YORK, Aug. 15, 2023 /PRNewswire/ -- TechSee, the market leader in AI and Computer Vision solutions for customer service, released its annual list of "Influential Leaders in Customer Service." The ...

No event or activity in your organizational setup should ever be a constant. The way business is conducted changes with time as do your customers, prospects and their respective organizations. Buying ...

ServiceNow Customer Service Management (CSM) recognized for uniquely focusing on “resolution-centric customer service” with a vision to “continually improve CX and costs.” According to the report, ...

Every successful project begins with a meticulously crafted blueprint. Whether you are building an impressive structure, designing an innovative system, or revolutionizing an organization’s customer ...