Mortgage Returns, a provider of TRUE CRM technology and automated marketing solutions for the mortgage industry, has launched an online portal, MR Help, to provide Mortgage Returns users with enhanced ...

The cloud-based customer service battles continue and the winners appear to be the consumers as Zendesk today unveils its new mobile customer support portal. Earlier this month Freshdesk announced its ...

DANVERS, Mass. — Maxam Tire North America Inc. has launched the Maxam Global Customer Portal to improve its customer service experience. The Maxam Global Customer Portal offers online self-service, ...

For reverse mortgage originators using ReverseVision’s RV Exchange (RVX) platform, the user experience recently received an upgrade with the launch of a new customer support portal this week.

Until earlier this week, the support website for networking equipment vendor Juniper Networks was exposing potentially sensitive information tied to customer products, including which devices ...

Organizations invest untold amounts of money into software for a variety of business purposes. Marketing departments get web experience management, email marketing, analytics, search and other ...

WINDSOR, Conn.—(BUSINESS WIRE)—March 13, 2001—After a year in which it consolidated the power equipment businesses of several companies operating in the U.S., ALSTOM Power has introduced ALSTOM Power ...

Last week cybercriminals deployed ransomware to 1,500 organizations, including many that provide IT security and technical support to other companies. The attackers exploited a vulnerability in ...

INDIANAPOLIS (WISH) — A cyberattack on American Water has caused the utility to shut down its customer service portal. The attack affects 1.4 million Indiana American Water customers as well as those ...