When buying a phone system for your small business, consider that it’s all about the acronyms. For example: Do you know a KSU from a VoIP? Before you buy, it’s good to understand the differences among ...

Screening, Greeting, and Hold Music: moved to Phone > Call rules and voicemail Call Handling (Work hours, After hours, Forward all calls, and Custom rules): moved to Phone > Call rules and voicemail ...

Equipping your business with a phone system rather than a multitude of single-line phones can improve office communication and increase productivity. However, they can be confusing -- especially in ...

A computer is a programmable device that can automatically perform a sequence of calculations or other operations on data once programmed for the task. It can store, retrieve, and process data ...

As businesses expand, they typically require a phone system capable of handling more than one call at a time. When you have multiple employees, you want them to be able to make or receive calls as ...

Switchboard systems have certainly evolved since the early days of the telephone in the late 1800s. They now include numerous features and functions which can significantly improve customer service ...

Even with all the communication methods available today, a modern business phone system is still the core hub for certain businesses. For instance, restaurants, doctors’ offices, and retail shops ...

Major U.S. companies have begun the process of decommissioning “POTS” – the copper-wire-based, analog “plain old telephone system” we’ve used for more than 100 years. They’re replacing it with a ...

Business News Daily provides resources, advice and product reviews to drive business growth. Our mission is to equip business owners with the knowledge and confidence to make informed decisions. As ...

The best hotel phone system is Zoom Phone, offering an affordable, easy-to-use communication platform that is compatible with a wide variety of desk phone brands. Plus, it does offer some helpful ...